When you visit the Website, we receive and collect certain information about you such as business name, company URL and industry. The information received depends in part on actions completed by you when visiting the Payspine website. For example, accessing additional resources from Payspine by making enquiries, or requesting further information about a product or service. Some of the information you may submit is personally identifiable information. Personally identifiable information is that which identifies a particular person. Examples include your individual name and phone number. Personal information is not used for statistical purposes and it is possible to browse our Website without actively submitting any personally identifiable information.
Each time you visit a website, certain information is automatically collected about your computer, its location and your usage habits. For example, your operating system and browser software; the time, date and duration of your visit to the Website in addition to specific pages, forms or links that you access. Demographic data such as the country of origin of your computer and associated language used is also recorded.
Payspine or its approved third-party providers may use information collected to perform aggregate analysis on statistical, demographic and product analysis to improve the user experience, enhance customer service and product development, in addition to ensuring our Website is technologically compatible with your computer, and for tracking online applications. Payspine does not sell or rent your Information to any third-parties.
When you send an email to Payspine, you are communicating with us electronically and consent to receive reply communications from us or our providers electronically. We may retain the content of the email, your email address, and our response in order to better service your needs or for legal and regulatory reasons. We may occasionally email you with information about offers or new products and services. You can opt out from receiving these emails by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications.
However, you will continue to receive any required email communications related to your active account or application with Payspine.
Payspine is committed to full compliance with all applicable laws and regulations regarding Anti- Money Laundering (“AML”). Payspine’s policy is to prevent people engaged in money laundering, fraud, and other financial crimes, including terrorist financing, from using our services. Payspine has robust policies and procedures to detect, prevent and report suspicious activity. To comply with international requirements, and global sanctions, we screen our customer accounts against government watch lists. In addition, we may request that you provide us with documentation to additional documents than those requested by this agreement to prove your identity or for business verification purposes. We report suspicious transactions to the financial intelligence unit in the respective country. As part of our AML procedures, we collect information from you to satisfy our Know Your Customer requirements. This means that we may request information from you due to a specific identification requirement or as a result of our watch list screening process. We may ask you to provide documentation to help confirm your identity or provide additional information regarding your business. We may also request that you seek pre-approval for utilizing our service if your account falls within a high risk compliance category